Beyond Voiceover:
What Is Your Voiceover Unique Selling Point?
Running a business is about solving clients’ pain points. And voice over is no different whenever you get the first inquiry as a voice-over artist; the questions usually are going to involve;
How soon can you get me the voice?
How much is it going to cost?
And how good is the final quality going to be?
Implicitly asking for social proof of what your previous clients are?
And what your recording setup is like as well?
Major Question
But aside from these fundamental areas, what else can we do in a client-centric way to stand out from another voice-over actor?
Let’s dig in!
Satisfactory Solution
Well, I would start by saying that more audio and voice-over content is being used by a whole variety of different companies and organizations. The traditional production pipeline of voice over going from voice talent to sound engineer to the client is being disrupted. A lot of startups are creating their content rather than outsourcing it. And a lot of existing companies are bringing in their content creation and creating their own marketing departments. And these developments give us, as service providers, an opportunity to cater to a whole host of new pain points as a result.
Just to be clear, I’m not saying that you take your focus entirely off voice-over and therefore dilute your primary offering as a result, but having an appreciation that your narration doesn’t exist purely in a vacuum and that you can actually offer lots of complimentary services as well. That’s what’s going to make you really stand out from the crowd. I’d suggest that rather than purely focusing on those pretty prominent offerings, voice-overs should offer, i.e., outstanding recording quality and knowing how to act, and being able to deliver fast. Instead, we should really think about those things that run parallel or are entirely outside of our voice-over offering, which might also be helpful for the client’s needs.
Offering- That can Prove Beneficial for You
I’d start by brainstorming all the different types of tasks you’ve had to execute, whether voice-over or any other job you previously might have. Then you could see if any of those additional tasks that ostensibly have nothing to do with voice-over might actually relate to your client offering somehow.
So just to list through a couple of very obvious offerings; firstly, we obviously can record with our broadcast-quality audio, etc. Secondly, we might be able to connect with people via zoom or source connect or whatever so that people can give us live direction. So that’s another valuable thing.
Maybe if you can include video direction when you’re talking about remote setups that might be a nice additional thing because some directors like to see what you’re doing with your body.
But then we can move on to something like usually editing, especially when you’re starting. You just want to keep things simple. Make sure that you edit out any mistakes, but for example, I have a different set of racks that I’ve developed co-developed with other tutors audio experts who know more than me, which I can then apply to my audio. So if they want a particular promo read or a particular type of narration, read then!
I can treat the audio in a way so that it’s more ready to go. And obviously, the vast majority of sound engineers out there want it as raw as possible. And that needs to be your number one priority, but having the option to offer more ready-to-go content, especially when you’re dealing with clients who might not be able to afford an engineer, can be a fantastic direct offering.
Are you comfortable enough to be able to quickly separate lots of different files and batch them into different folders?
Because again, especially in the e-learning sphere, that’s a really invaluable offering to be able to have rather than having to rely on the instructional designer to cut up the audio.
Do you have any copywriting expertise that you can apply to a project?
As voice actors, we need to appreciate what different types of copy are doing and how they’re going about doing that. So we need an appreciation of the form of structure. Your copy feedback could therefore range from just solving the odd grammatical error to actually suggesting whole alternate sections or actually even potentially offering complete rewrites on specific areas as well.
Maybe there isn’t a clear enough sense of conflict before the script reaches its resolution. Maybe there’s a missed opportunity for applying the rule of three when listing benefits. Or maybe there’s just an unwarranted change of tense halfway through a script because it’s gone through so many different layers of approval. That it’s kind of been hacked together, in which case it’s your job, or at least you’re offering to be able to provide a solution to that video syncing. And editing is another pretty obvious offering that not every voice actor has being able to test your voice over a recording with a video.
So that you are absolutely sure that it does sync when requested by a client can really save them time at their end. But in some projects being able to go that one step further and actually edit the video so that they work together can really be helpful in a recent project that I worked for.
There was a video tutorial and some software, and the actual cursor that was going around on the screen was doing things much slower than it took me actually to narrate those actions. I was able to offer the client to edit the video myself to speed up certain sections or cut some dead time at various bits in the video as well where nothing was happening on the screen and then combined that with the voice-over that I’d naturally created so that I was able to give them a fully finished end product that didn’t have any dead time and sounded natural as well.
Consider if there are any opportunities to switch your hat from being a performer to being a director in a lot of the corporate content that I work with. There are often talking heads, and there are people who have minimal experience of actually being on camera themselves or narrating things themselves. But it’s thought of as adding extra value for them to say certain bits themselves authentically or appear on screen themselves.
So what I have sometimes been able to offer, in addition to my narration, is a bit of one-on-one training with people before they go in front of the camera themselves. They can do very physically or things to do vocally to bear in mind to make the whole filming process much easier for them depending on when you started.
If you had an entire existing career before you moved into voice acting, then it’s really your responsibility to make sure that your clients are aware of it. If you worked in law, if you worked in the medical area, if you worked in hospitality, then for clients who also operate in those spheres, you’re going to be able to communicate with even greater authority because you really genuinely understand all of the minutiae of what you’re talking about.
And also, maybe you’re a vocal specialist in some way. Maybe you’re an exceptional opera singer, or perhaps you’re a heavy metal vocalist. Again, making people aware of this pretty unique or unusual skill set is not one that people would naturally assume when they’re booking a corporate narration. They might be able to open their ideas about the type of content they may be able to create, making it a bit more collaborative.
It’s inarguable that the more you have a fuller understanding of the whole process and what other people are doing, that are only going to inform your decisions that much more in terms of your vocal delivery. And at the base level, it’s going to make you a better voice-over artist even if you decide not to be bold enough to make other explicit offerings. Yes, it’s all about just hitting record, doing your thing, and then moving to the next job for some voice-over artists, but in the increasingly competitive area finding these opportunities to really cultivate.
Conclusion:
A USP, I think, is vitally important, so you can keep that momentum going as well. I hope you’ve enjoyed this video as ever. If so, please do like subscribe and share the word! And do feel free to add a comment below if there’s anything else that you can think of as a voice-over offering as well. Thank you so much for your time, and I look forward to seeing you next week.